Legal

Privacy Policy

How Ask Before HR collects, uses, and protects your information.

Effective Date: September 2, 2026Last Updated: September 2, 2026

This policy explains how Ask Before HR handles the information you share — including workplace narratives and documents.

1. Information you provide

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We collect information you give us, which may include:

  • Your name and contact information.
  • Account information, if you create an account.
  • Your intake responses.
  • Workplace narratives and communications.
  • Documents you choose to upload.
  • Purchase and transaction information.
  • Customer-support communications.

2. Information collected automatically

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When you use the site, we may automatically collect information such as IP address, device and browser information, timestamps, and pages viewed, together with security and diagnostic information — but only to the extent actually collected through normal site operation.

3. Payment information

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Payments are processed by Stripe, our payment provider. Card details are entered on Stripe's secure checkout page and are handled by Stripe according to its terms and privacy practices.

Ask Before HR receives transaction confirmation and limited details needed to complete and administer your order, but the card details themselves are handled by the payment provider.

4. Potentially sensitive information

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Your submissions may include information about employment, performance, discipline, investigations, workplace complaints, disability or accommodation matters, medical circumstances, severance, or other sensitive topics.

Please share only what is reasonably necessary for your reviewer to understand your situation and provide guidance.

5. How we use information

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We use information to:

  • Provide and administer the services you purchase.
  • Review your questions and documents.
  • Communicate with you about your case.
  • Process transactions.
  • Prevent fraud and misuse.
  • Maintain, troubleshoot, secure, and improve the website.
  • Comply with legal obligations.

6. How information may be shared

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We may share information:

  • With assigned Ask Before HR professionals who need it to provide the service.
  • With service providers that support hosting, payments, email, storage, security, or similar functions — only when actually used, and only as necessary to perform those functions.
  • When required by law or reasonably necessary to protect rights, safety, or security.
  • In connection with a merger, sale, financing, or transfer of the business.

7. We do not sell your personal information

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Ask Before HR does not sell your personal information for money. Because the site's current configuration does not include advertising or cross-context behavioral analytics, we do not make broader "sale" or "sharing" claims under state privacy laws here. If that changes, we will update this policy.

8. Human professionals and automated tools

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Ask Before HR uses experienced human HR professionals to review customer submissions and prepare responses. We may use automated tools, conditional logic, or similar technology to help route submissions, organize information, support administrative workflows, detect spam, and improve service delivery.

These tools may assist with internal processing, but the workplace guidance delivered to customers is reviewed and prepared by a human professional.

9. Data retention

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We retain information only as long as reasonably necessary for service delivery, maintaining business records, resolving disputes, security, and meeting legal obligations. We do not commit to a specific deletion schedule here.

10. Security

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We use reasonable administrative, technical, and organizational safeguards to protect your information. No website or service can be made completely secure, and we do not claim that the Service is "100% secure."

11. Your choices and privacy requests

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You may request access to, correction of, or deletion of your personal information, subject to identity verification, legal requirements, and legitimate recordkeeping needs.

Please submit privacy requests through our Contact page.

12. Cookies

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The site uses only essential cookies and similar technologies needed for the site and your account to function. See our Cookie Notice for details.

13. Children's privacy

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The Service is not intended for anyone under 18, and we do not knowingly collect information from children.

14. U.S. operation and processing

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The Service is operated from the United States, and your information is processed in the United States.

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The site may link to third-party services with their own privacy practices. We are not responsible for how those third parties handle your information.

16. Changes to this policy

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We may update this policy from time to time. The effective date shown above indicates the most recent version.

17. Contact

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For privacy questions or requests, please reach us through our Contact page.

Ask Before HR provides practical workplace guidance from experienced HR professionals. We are not a law firm, do not provide legal advice, and do not create an attorney-client relationship.